Support
Do you have a question, or have you found an error? Write to support@elmerapp.dk. We usually reply within a few working days.
A price is wrong
Tell us which charger it is (name or address), what price Elmer shows, and what it said at the charger. A photo is welcome. The prices come from the operators’ own data, so we also let the operator know if the error is on their side.
A charger is missing
Elmer shows the chargers that operators report to the Danish Road Directorate’s (Vejdirektoratet) National Access Point. If an operator is missing, it is usually because they do not yet share their data openly. Read more in where the prices come from.
The app does not use my location
Open Settings on your phone, choose Elmer and Location, and choose "While Using the App". Your location stays on your phone, see the privacy policy.
How to delete your data
App requirements
The app requires an iPhone with iOS 26 or later. CarPlay works in cars with CarPlay.
Contact
Email: support@elmerapp.dk. Elmer is run by Allan Noer.